Testimonials

What clients say about us

Central to the way we work is our focus on building strong relationships with our clients.

Everything we do is underpinned by our passion for providing you with added value and a highly professional and reliable service.

Synergy Retail Support

Synergy Retail Support

Gary Rees – Managing Director

The team at OpTech are highly professional and a true partner to us. We are a complex and fast paced business operating across multiple channels and sectors. They made it their priority to understand our business, what’s important to us and how that sets us apart from our competition. They have written bespoke functionality to enhance our service offering, integrated us with complex new clients, developed integrations with new channels and streamlined operational processes to help improve our efficiency.

When a client had a major out of hours system failure, they assisted the client throughout the weekend to ensure we were able to continue receiving and fulfilling their orders.

We see OpTech as an invaluable extension of our IT team and look forward to building our relationship further.
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Chromb

Mike Berrisford – Managing Director

As a consultant in the logistics environment, I regularly work with new clients who are looking to get more from their business, without looking to increase their headcount.  Whether their need is re-mapping ways of working, evaluating shift patterns or looking at storage methods, invariably, there is a need to get more out of the systems currently used by the client. 

My first port of call is always to work with the OpTech Consulting team.  I know I can share my initial audit findings and OpTech will be able to advise how a system can improve control, release efficiency, give greater visibility to make better decisions or just take more of the load off of the employee.  A quick review of the ERP or WMS and OpTech are putting a plan in place.  Their plans are written in very clear terms as they understand not everyone is as technically minded as they are and their training methods put the users of the systems in the driving seat and only once OpTech are happy competence is evident, will they sign off the plan.

I’ve lost count of the number of operations they have helped to achieve their maximum potential.  Businesses have seen year on year growth, once they know how to get the best from their own systems or the best system to purchase if their own system proves no longer to be fit for purpose.  If you have any doubt about your IT system or feel there could be more you should be getting out of your current system, then I would urge giving OpTech Consulting a call.  You can only gain from making the call!

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Direct Help & Advice

Karla Cook – CEO

I just wanted to say how grateful we are for your work on upgrading our systems.  OpTech got us on the right track, addressed the detail and led us to a better than expected outcome.